SHIPPING & DELIVERY
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in USA by USPS and International by ePacket or EMS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-12 Business days |
| Canada, Europe | 10 -24 Business days |
| Australia, New Zealand | 10-24 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 3-7 day processing time.
UPDATE: Due to Covid -19 there are significant delays (8 to 10 business days on top of delivery times mentioned above) in delivery of orders due to disruption in logistics network all around the world especially in United States, Please be patient and wait for your delivery as tracking status is not getting updated due to staff shortages and increased shipment demands.
Shipping Options
Free Shipping – No Tracking information provided.
Standard Shipping – With Tracking (Adds tracking information for your order)
Premium Shipping – With Tracking & Insurance (Adds tracking information for your order and Insurance for the product if it gets lost or broken in transit)
The shipping options do not change the shipping estimates the shipping estimates stay the same as above.
Skip The Line – VIP Priority Processing
If you choose Skip The Line – VIP Priority Processing we will ensure we process your order within 3 business days where possible, this does not guarantee faster shipping times, it is just quicker processing.
Exceptions
4 weeks before and after holiday season like Easter, Christmas and New year the shipping times may be longer and it may add 10 to 12 business days delay to above mentioned estimates.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.